FAQs

I know what you’re thinking - No, we’re not drop shippers. CVNTY is proudly owned and operated in New Zealand, and all our shades are dispatched straight from Christchurch. You’re supporting local when you shop with us!

Absolutely! Our sunglasses are designed to be stylish and versatile, perfect for anyone who wants to express their individuality, regardless of gender.

Our sunglasses are crafted with durable, lightweight materials, including high-quality polycarbonate lenses and sturdy frames, ensuring both comfort and style.

Each product page gives you a number of measurements:

• Lens Width: This is how wide the lens is (in millimeters), but only the part you actually look through—not the frame around it. Think of it as the "view zone" for your eyes.
• Lens Height: Same vibe as lens width, but this time it’s how tall the lens is (in millimeters). Again, just the part you see through, not the frame.
• Bridge Width: This is the space between the lenses (in millimeters), but here’s the tea: it includes the frame too. So, if the frame’s skinny, you’ll have more room for your nose. If it’s thick, it’ll sit closer. It’s all about that nose fit.
• Temple Length: AKA the arms of your shades. This is the full length of those side pieces (in millimeters) that hook over your ears. Gotta keep ‘em comfy, right?
• Frame Width: The total width of the whole frame (in millimeters) at its widest point. Basically, how much face real estate your sunglasses cover.
• Short Code: This is like the secret sauce for your perfect fit. It’s a combo of numbers (like 50-17-143) that includes the lens width, bridge width, and temple length. You’ll often find it printed on the inside of the arm. If you’ve got a pair that fits like a dream, just grab those digits and use ‘em as your cheat code for new shades. 
  

Yes, all CVNTY sunglasses provide UV400 protection, shielding your eyes from harmful Ultraviolet (UV) rays. Simply, UV400 means all UV waves below 400 nanometers, which includes UVA, UVB, and UVC, are blocked.

We ship all orders through NZ Post, ensuring reliable delivery straight to your doorstep. You’ll receive a tracking number as soon as your order is dispatched.

Once your order is shipped, you’ll receive a NZ Post tracking number via email from us. Click the link in the email or enter the number on the NZ Post tracking page.

Standard delivery takes 2–4 business days. Rural areas may require an additional 1–2 days.

We offer hassle-free returns and exchanges within 30 days of purchase. For more details, visit our Returns & Exchanges page.

To request a refund, simply contact us within 14 days of your purchase. Once your return is received and inspected, we’ll process your refund back to your original payment method. Please note, shipping costs are non-refundable unless the product is faulty or incorrect.

Customers are responsible for return shipping costs unless the product is faulty or an incorrect item was sent. In these cases, we’ll cover the shipping fees. We got ya back.